SELF CHECK-IN AND BOOKING KIOSKS FOR FERRIES TO FRANCE AND UK

LD Lines has become the first cross channel ferry operator to pioneer new technology with the introduction of self check-in facilities on one of its four major routes – the first being the Portsmouth – Le Havre service.

Tired of long lines?

We are glad and proud to introduce you our first interactive kiosk, dedicated to ferry passengers.
Check-in by yourself or choose your itinerary and book your crossing!

This is fast and convenient!

Foot passenger kiosk

Touch Screen.
Navigate easily through scenario with easy to use text and buttons.

Barcode scanner
To make your check-in even simpler, all LD Lines Frequent Traveller members will very shortly be mailed their own personal card. Just place this card under the red beam which is very visible and easy to find; your reservation will be automatically recalled!

Passport Scanner
Simply scan your passport during a check-in and/or sale of ticket to allow LD Lines to retrieve datas required by maritime authorities.

Chip & Pin Payment system (COMING SOON)
Purchase your ticket or amend your booking.

Printer
Print out your Boarding Pass/Ticket.

Vehicle kiosk (COMING SOON)

All of the above components plus:

1. Laser scanner to detect vehicle/motorcycle presence, height and length.

This is then compared to the dimensions declared in the passengers reservation. Should the vehicle detected be larger than declared, the passenger is notified of the size difference and then charged according to this delta.

2. ANPR camera to detect the passengers license plate.

The detection of this plate is used to recall the passengers reservation so that by the time the vehicle arrives at the kiosk, all he does in input the language he chooses*.

3. Intercom (for passenger assistance should he need it).

The first phase has seen the installation of foot passenger self check-in kiosks in the ports of Le Havre and Portsmouth. The next phase will allow the purchase of tickets at this kiosk for any route on the LD Lines network.

New developments to come:

July

- Automatic check-in available for vehicles* in Portsmouth and Le Havre terminals.

September

- Bookings will be available for vehicles* and foot passengers in Portsmouth and Le Havre terminals.

- Vehicles* and foot passengers will be able to amend their bookings via the self-serve kiosks.

*exclusion list :

All kiosks : A child travelling with an adult NOT sharing the same last name
Vehicles kiosk :
Bookings that contain pets, weapons or pulling a trailer/caravan or motorhomes
Bookings that contain vehicles longer than 7m
Bookings that contain more than 9 passengers
Bookings that contain a vehicle cannot check-in at foot passenger kiosk (and visa versa)